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Job Details

Salary: £15,260 - £16,010 per annum plus excellent benefits

Contract: Permanent

Hours: 37.5 hours per week including working days, evening and weekends

Location: Milton Keynes

Closing date: 26th March 2019

In a nutshell

This is an exciting opportunity to join our dynamic and high-energy new store in Milton Keynes. You will be part of our front line staff offering an excellent level of customer service that leaves everyone of our customers that visits this store feeling inspired.

Our Concierges engage with our customers to understand their needs quickly and expertly whilst maintaining excellent customer experience. This role will drive Net Promotor Score (NPS) and impact sales through delivery of the service proposition

Day to day

About you

To be a success in this role you will shows a genuine enthusiasm and real passion for providing a high standard of service. We are looking for someone with a flexible attitude to their work, who is passionate in meeting customer demands with a "can do" attitude. You will need to have an interest in our customers and be happy to take personal responsibility whilst they wait to see to be seen.

Experience with dealing directly with customers, either face to face or over the phone would be advantageous. This role requires an excellent communicator with excellent influencing and negotiation skills. Expectations are high, but will make sure you have the happiness of working for an iconic brand in a rare and invigorating setting.

So do you pride yourself on your social skills? Can you organise your time effectively? Do you love prioritise tasks to ensure all situations are dealt with effectively, if so why not apply today?