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Personal Holiday Advisor
Virgin Holidays Retail is a bold idea, with over 90 innovative standalone stores and concessions throughout the UK. We inspire everyone who has the dream of travelling and experiencing the world, to do so with the Virgin flair. As our Personal Holiday Advisor within our store in Edinburgh you won’t just be a Sales person, you'll be an entrepreneur, marketing expert and dream weaver. Your knowledge for all of our products will be infectious and you will tailor each holiday to our customer’s interests, requirements and budget. Everything that we do always starts with our customers and we truly believe in going out of our way to delight and surprise. You will help our customers experience their ultimate holiday, You will be creative in achieving your sales targets.
Personal Holiday Advisor
Virgin Holidays Retail is a bold idea, with over 90 innovative standalone stores and concessions throughout the UK. We inspire everyone who has the dream of travelling and experiencing the world, to do so with the Virgin flair. As our Personal Holiday Advisor within our new Next store and you won’t just be a Sales person, you'll be an entrepreneur, marketing expert and dream weaver. Your enthusiasm and knowledge for all of our products will be infectious and you will tailor each holiday to our customer’s interests, requirements and budget. Everything that we do always starts with our customers and we truly believe in going out of our way to delight and surprise. You will help our customers experience their ultimate holiday, You will be creative in achieving your sales targets. Virgin Holidays Retail is a bold idea, with over 90 innovative standalone stores and concessions throughout the UK. We inspire everyone who has the dream of travelling and experiencing the world, to do so with the Virgin flair.
Personal Holidays Expert
Do you love making guests smile every single day knowing you have delivered amazing service? Do you always place the customer at the heart of everything you do? If so this then this could be the role for you because this is no ordinary travel role at Virgin Holidays. Join us as a Personal Holiday Expert in our Carlisle store and you'll be helping our customers to book once-in-a-lifetime experiences from luxury Caribbean beaches to African Safaris. Within this role you will be generating sales and making sure you hit and exceed personal targets. This role will also be responsible for maintaining exceptional levels of customer experience, dealing with raised queries and the efficient running of the store in the Managers absence.
Advisor – Customer Centre Swansea
We are on an exciting journey to become the Most Loved Travel company. Are you interested in joining Virgin Atlantic's dynamic Customer Centre? Would you love to be a proud brand ambassador for our fabulous airline? Taking inbound calls from new and existing customers, you will book flights, assist in any queries and actively engage with our Flying Club (frequent flyer) members. Do you strive to deliver the best? Can you offer our customers irresistible, effortless and memorable experiences, providing advice and guidance to help them find the right product that best suits their needs? Maximising revenue at every opportunity will naturally flow - we listen to our customers and their needs so no hard sales required. Deeply motivated by customer care and a genuine interest in travel we look to our dedicated team to make friends with our customers, letting their personality shine through in order to make outstanding connections. We challenge the norm and empower you to be yourself, no scripts for us. Our people are naturally gifted in engagement. What we offer... 6 weeks intense dedicated training to set you up for success Sales through service approach - no hard selling or cold calling Generous contributory pension scheme Private Health care Outgoing, fun, high-energy work environment Bonus scheme and ad-hoc incentives Diverse and happy work force Continuous mentoring and developmentCareer progressionSkills for successVirgin Atlantic customers call us from around the globe, so we operate 24 hours a day, 365 days a year. You are: Prepared to work between the hours of 7am 11.00pm, between Monday and Sunday (please give consideration to shifts before applying)Educated to GCSE level or equivalentA natural communicator – adapting your style to each customerIT confident and competentConfident and can-do, with a natural ability to deliver an excellent customer experience from start to finishIdeally you will have some experience in a customer service environment. Please don't worry though we are all about the personality so seek people who simply get excited by travel and love to helpIf you want to work within a culture that is fun and dynamic and share the values of our famous Virgin Brand.
Personal Holiday Advisor
Virgin Holidays Retail is a bold idea, with over 90 innovative standalone stores and concessions throughout the UK. We inspire everyone who has the dream of travelling and experiencing the world, to do so with the Virgin flair. As our Personal Holiday Advisor within our store in Ipswich you won’t just be a Sales person, you'll be an entrepreneur, marketing expert and dream weaver. Your knowledge for all of our products will be infectious and you will tailor each holiday to our customer’s interests, requirements and budget. Everything that we do always starts with our customers and we truly believe in going out of our way to delight and surprise. You will help our customers experience their ultimate holiday, You will be creative in achieving your sales targets.
Personal Holiday Advisor
Virgin Holidays Retail is a bold idea, with over 90 innovative standalone stores and concessions throughout the UK. We inspire everyone who has the dream of travelling and experiencing the world, to do so with the Virgin flair. As our Personal Holiday Advisor within our new store in Newry you won’t just be a Sales person, you'll be an entrepreneur, marketing expert and dream weaver. Your knowledge for all of our products will be infectious and you will tailor each holiday to our customer’s interests, requirements and budget. Everything that we do always starts with our customers and we truly believe in going out of our way to delight and surprise. You will help our customers experience their ultimate holiday, You will be creative in achieving your sales targets.
Analyst – Aviation Support
Do you thrive in a fast-paced dynamic environment? Are you able to think creatively to over come problems? If so, keep reading....In this role you'll be directly responsible for fare access in Virgin Holidays Selling Systems ensuring all Aviation operational technology meets the demands of various work groups and wider business.
Customer Operations Administrator
Are you as passionate about customer service as we are? Do you want to join an organisation who has professionalism at the heart of its agenda but also knows how to have fun? Want to join a great culture? Then look no further. Virgin Holidays is seeking a customer centric Customer Operations Administrator. You will be working within the Customers Relations and Operational Service Teams at Virgin Holidays. Flexibility is key within this position as you'll be the first response to incoming correspondence and telephone calls, delivering excellent customer service and fulfilling customer documentation.
Technical Product Lead
Working with the Core Systems Manager you're accountable for creating, leading and delivering a prioritized backlog of change for Virgin Holidays supply chain covering hotels, flights and other product types. Working with business partners you'll write new requirements assessing their value and size as well as their impact on operational robustness, and how they link to the wider organisational strategic goals and plans. This will in turn create a continuous optimisation culture which effects change in both systems and processes.