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Supervisor – Personal Holidays
Do you love making guests smile every single day knowing you have delivered amazing service? Do you always place the customer at the heart of everything you do? If so, then this could be the role for you because this is no ordinary travel role at Virgin Holidays!Join us as a Personal Holiday Supervisor in our Leeds, White Rose V-Room store and you'll be helping our customers to book once-in-a-lifetime experiences from luxury Caribbean beaches to African Safaris.Within this role you will be generating sales and making sure you hit and exceed personal targets. This role will also be responsible for maintaining exceptional levels of customer experience, dealing with raised queries and the efficient running of the store in the Managers absence.
Personal Holiday Advisor
It's not hard to see why Virgin Holidays is the Most Loved Travel company. It’s thanks to our outstanding Personal Holiday Advisors who really commit to finding the perfect holiday with flare- We're famous for it!We have strong brand with deep family roots underneath which is something we are incredibly proud of. At Virgin, your personality matters as much as how good you are at what you do, we embrace uniqueness and encourage individuality after all it's what makes us stand out. We're not about the hard sell at Virgin Holidays, we simply believe in offering standout customer service, making sure everyone feels loved and welcome. Providing advice and guidance to help them find the right product that best suits their needs. The best advice comes from personal experience, from someone who knows the destination inside out. They've been there, done it and even got the T-Shirt.
Change Co-ordinator – ETP
Our Transformation teams are at the forefront of huge change here at Virgin Atlantic.This is a great opportunity for a Change Coordinator to operate in an interesting, complex and fast-paced environment where there are endless opportunities to test your skills and learn new ones. You will be responsible for supporting the delivery outcomes of the People Transformation programme that we are implementing across our Engineering department.You will be part of a large team, the Engineering Transformation Programme (ETP) working to transform our technology across a fundamental part of our aviation business.
Personal Holiday Advisor
Virgin Holidays Retail is a bold idea, with over 50 innovative standalone stores and concessions throughout the UK. We inspire everyone who has the dream of travelling and experiencing the world, to do so with the Virgin flair. As our Personal Holiday Advisor within our store in Banbury you won’t just be a Sales person, you'll be an entrepreneur, marketing expert and dream weaver. Your knowledge for all of our products will be infectious and you will tailor each holiday to our customer’s interests, requirements and budget. Everything that we do always starts with our customers and we truly believe in going out of our way to delight and surprise. You will help our customers experience their ultimate holiday, You will be creative in achieving your sales targets.
Customer Centre – Service Advisor
We are on an exciting journey to become the Most Loved Travel company. Are you interested in joining Virgin Atlantic's dynamic Customer Centre?Would you love to be a proud brand ambassador for our fabulous airline? Taking inbound calls from new and existing customers, you will book flights, assist in any queries and actively engage with our Flying Club (frequent flyer) members. Do you strive to deliver the best? Can you offer our customers irresistible, effortless and memorable experiences, providing advice and guidance to help them find the right product that best suits their needs? Maximising revenue at every opportunity will naturally flow - we listen to our customers and their needs so no hard sales required. Deeply motivated by customer care and a genuine interest in travel we look to our dedicated team to make friends with our customers, letting their personality shine through in order to make outstanding connections. We challenge the norm and empower you to be yourself, no scripts for us. Our people are naturally gifted in engagement.
Personal Holiday Advisor
It's not hard to see why Virgin Holidays is the Most Loved Travel company. It’s thanks to our outstanding Personal Holiday Advisors who really commit to finding the perfect holiday with flare- We're famous for it!We have strong brand with deep family roots underneath which is something we are incredibly proud of. At Virgin, your personality matters as much as how good you are at what you do, we embrace uniqueness and encourage individuality after all it's what makes us stand out.We're not about the hard sell at Virgin Holidays, we simply believe in offering standout customer service, making sure everyone feels loved and welcome. Providing advice and guidance to help them find the right product that best suits their needs. The best advice comes from personal experience, from someone who knows the destination inside out. They've been there, done it and even got the T-Shirt.
Personal Holiday Advisor
It's not hard to see why Virgin Holidays is the Most Loved Travel company. It’s thanks to our outstanding Personal Holiday Advisors who really commit to finding the perfect holiday with flare- We're famous for it!We have strong brand with deep family roots underneath which is something we are incredibly proud of. At Virgin, your personality matters as much as how good you are at what you do, we embrace uniqueness and encourage individuality after all it's what makes us stand out. We're not about the hard sell at Virgin Holidays, we simply believe in offering standout customer service, making sure everyone feels loved and welcome. Providing advice and guidance to help them find the right product that best suits their needs. The best advice comes from personal experience, from someone who knows the destination inside out. They've been there, done it and even got the T-Shirt.
Corporate Risk Manager
We’re looking for an outstanding and passionate enterprise / corporate risk manager, to co-ordinate and lead our group corporate risk activity and take us to the next level in our enterprise risk journey.In this role you’ll be responsible for developing, structuring and delivering a vision for corporate risk management, and implementing a corporate risk operating model, which improves the Group's risk capability at all levels across the organisation.You will assist the Head of Internal Audit and the Audit Committee by facilitating the company’s corporate risk management processes, supporting the development and enhancement of controls, and by identifying opportunities for process and control improvements.You will work closely with business units across the full spectrum of operations and finance to develop and implement risk roadmaps, and maintain and coordinate risk registers, heat maps and action plans at the Group level.You will champion and increase awareness of good corporate risk governance across the Group, whilst building and maintaining strong and collaborative working relationships to promote, develop and embed risk management.You will have strong influencing, persuasion and communication skills with a high degree of perseverance and resilience.Stakeholder engagement, gravitas, pragmatism and the ability to concisely and incisively articulate risk will be essential to success, as this role will have significant exposure to Senior Leadership across the full gamut of group operations, including regular reporting to our executive leadership team and Audit Committee.This is a challenging, critical and senior role within the coordinated Internal Audit and Corporate Risk team, with the chance to create a real difference to the way we drive change across the business. If you have a real passion for risk and relish the opportunity to come and work for an exciting, dynamic, and rewarding company, we’d love to hear from you.
