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Retail Sales

Everything we do starts with our customers, and a career in our Retail Division is no different.  We’re Virgin Holidays and this is no ordinary travel role, so why not get involved with one of the most social and vibrant parts of our business, with a focus on selling our fantastic long-haul and cruise holidays directly to our customers.

Virgin Holidays Retail is a bold idea, with standalone stores and concessions throughout the UK all offering mind-blowing holidays from family thrills and attractions in Florida to honeymoons in Zanzibar. Whether using magic touches or augmented reality sales tools to amaze every customer, we’re blazing a real trail in the luxury travel market.

We’re always looking for talented sales people with a passion for customer service and supporting our reputation for being market leaders in the industry. It’s a fast paced environment so you need to be flexible and understand the importance of the actions you take and how these affect our customer’s journey at all times.

Working with Virgin Holidays offers you a wealth of opportunities to further your career. Our customer facing and sales teams have a common goal, meaning the skills and experience you gain in one of our retail stores will also equip you to work in other areas of our business.


Our Concierge role is only found within our standalone stores but is a pivotal role within our retail estate and for all our visiting customers. As Concierge you will be responsible for ensuring a consistently exceptional experience for each and every customer that visits our stores. Working as part of the store team, you will engage with our customers to understand their needs quickly and efficiently whilst delivering an excellent customer experience.

Personal Holiday Advisor

Join us in one of our stores and you won’t just be a sales consultant. You’ll be an entrepreneur, marketing guru and Dreamweaver, using your imagination to set the scene for the customer’s perfect holiday. You’ll know all our products like the back of your hand, and you will suggest ways for our customers to upgrade their holiday that really fit with their preferences. You will also drive new business through helping out with attention-grabbing events. Above all, you’ll surprise and delight our customers at all times – making sure they get the real star treatment.

Personal Holiday Experts

Join us in this senior sales role, and you will help our customers to once-in-a-lifetime experiences from luxury Caribbean beaches to African Safaris. Within this role you will generate sales whilst maintaining high levels of customer experience and work to ensure you hit and exceed personal targets. You will also be responsible for the running of the store in the manager’s absence.

The Benefits

We’re a hardworking bunch at Virgin Holidays so we appreciate you have to give something back in return. That’s why we offer one of the best concessionary travel packages in the business because the best deserve the best! For more information about this and the other fantastic benefits you’ll receive then please visit our benefits page.